Contact

SatSom Consultancy (trade name: WisdomFashion), registered in the Netherlands.

• General response time: within 2 business days
• Order-related queries (after shipment): 24–48 hours
• We are available Monday–Friday, 09:00–17:00 CET
• Currently email only — no phone support

For issues with your order (damage, misprint, wrong item), please email support@wisdomfashion.nl with:

• Order number
• Photo of the item received
• Description of the issue

Claims must be submitted within 30 days of delivery.

To exercise your GDPR rights (access, deletion, portability), email privacy@wisdomfashion.nl with subject line "GDPR Request — [type]". We will respond within 30 days.

To report a content policy violation (prohibited design, harassment), email report@wisdomfashion.nl. We aim to respond within 24 hours for abuse reports.